Twillio Segment
The Bread & Butter + Segment Integration allows you to identify users in Segment using Bread & Butter data. Specifically, you can automatically send user identity information (such as email address and name) to your Segment sources whenever a specific event occurs on your website.
Step 1: Connect Segment
To set up the integration, you need to retrieve your Write Key from Segment and enter it into Bread & Butter.
1. Get your Write Key
- Log in to your Segment Account.
- Click Sources in the left menu.
- Select an existing source or create a new one.
- Click on the Settings tab for that source.
-
Select API Keys from the side menu.

- Copy the existing Write Key (or create a new one).
2. Add to Bread & Butter
- Log in to your Bread & Butter Dashboard.
- Click Automation > Integrations on the left side menu.
- Under the Integrations section, click on the Segment logo to create a new integration.
- Enter a Name for the integration (optional, the default name will be 'Segment').
- Paste the Write Key you copied from Segment.
- Click Save & Close.
Step 2: Set up Rules
Once connected, you need to create a Rule to determine when user data is sent to Segment.
- Click Automation > Integrations on the left side menu.
- Select the Segment Integration you created in Step 1.
- Under the Rules section, choose the Filter Conditions that will trigger this rule (e.g., EVENT: Email Verified, LEAD SCORE: 6,7,8,9,10). You can manually refine the filter condition, or pick from the pre-configured filters that were previously saved for your account.
- Enter a descriptive Name for the rule (e.g., 'Main Website Source').
- Select the Identify option.
- Click Save & Close.
Your integration is now live! When the event occurs, the user's identity information will be pushed to Segment.
