Basecamp

Need a hand? Setting up developer credentials can sometimes feel a bit overwhelming. We offer a complimentary 15-minute onboarding session to help you get this configured perfectly. Book your session with a specialist here


When you first install Bread & Butter, the Basecamp 1-click connection may not display your own branding during the connection process if it is not fully configured for your domain.

To maximize user trust and prevent conversion drop-off, you must set up an application in the Basecamp Developer portal. This allows you to generate your own credentials so your audience sees your brand when they click "Continue with Basecamp."

Here is how to set it up in four steps.


Step 1: Create Your Basecamp App

  1. Log in to the Basecamp Developer website using your standard account.
  2. Click Register one now to begin creating your app.

Step 2: Configure Your App Details

This ensures Basecamp displays your branding and correctly routes your users back to your website after they authenticate.

  1. For the name of your application, we highly recommend using your exact organization or company name, as this is what will appear to users during the login process.

  2. Enter your company name, website, and upload your logo to maximize brand trust.

  3. Choose which Basecamp Products apply to your specific integration.

  4. Under the Redirect URI field, paste the following exact link: https://api.breadbutter.io/callback  

  5. Click Register this app to save your configuration.

Step 3: Generate Your App Credentials

  1. Click on your newly created app to open the App details page.
  2. Locate your Client ID and Client Secret.

⚠️ Important: Copy and save both of these values immediately. You will need them to connect Bread & Butter in the final step.


Step 4: Link Your Credentials to Bread & Butter

  1. Log in to your Bread & Butter dashboard.
  2. Go to Settings in the left menu, then navigate to your Global Conversion Methods tab.
  3. Locate your Basecamp connection and edit the settings to switch from Sandbox to Production Mode.
  4. Enter a custom name and description for your reference.
  5. Paste the Client ID and Client Secret you generated in the Basecamp Developer portal.
  6. Click Save, and ensure the checkbox next to your new Basecamp provider is enabled.

Final Polish: Complete Your White-Label Setup

You have successfully added your brand name to the Google consent screen! However, visitors may still see breadbutter.io  listed in the URL routing during the connection process.

To completely remove our branding and keep visitors fully within your own domain ecosystem, navigate to the Custom Auth Domain tab in your Bread & Butter settings to set up your Custom Auth Domain.

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